By agreeing to the Terms of Service and Privacy Policy through the Creat Account menu and filling out the required registration fields, your account will be created. You can immediately begin using the service for free.

You don't need to enter all the information required for each order individually. You can always participate in group purchases and auction events. You can participate in events and various discount promotions for members.

• Step1 : Search for products
• Step2 : Add to Cart
• Step3 : Member ID Login or Guest Checkout
• Step4 : Order Form
• Step5 : Select payment method and proceed to checkout
• Step6 : Order Success Screen (Order Number)

Guest orders, please be sure to note the authorization number (for card payments) in step 6. However, if you are a member, it will be saved automatically, so you do not need to manage it separately.

For high-value payments, the card company may call you to verify the transaction for security purposes. During the verification process, if an order is determined to be abnormal—such as the use of a stolen card or an order placed under another person's name—we may arbitrarily hold or cancel the order.

For Bank transfer, you can pay for your purchase via PC banking, internet banking, telephone banking, or by depositing directly at a nearby bank.

The name entered as the depositor during checkout must exactly match the actual depositor's name. Payment must be made within 2 days; orders without payment will be automatically canceled.

Additional costs may apply depending on country-specific regulations, such as customs duties and import quantity restrictions. Import duties, taxes, and local certifications may be required in the destination country. Duties are processed under DDP terms, where the shipper bears the cost. We will provide further notice in case of customs clearance delays.

Once your order is confirmed, the product will be shipped within 3 business days (excluding Saturdays, Sundays, and public holidays) from the payment date. However, shipping for some products may be delayed depending on order volume.
In most cases, your order will be delivered within 30 days. However, this may be affected by flight preparation, weather, and other external factors. We will provide the latest information available. 

Please ensure the shipping address is entered accurately.
Each address you specify, including the recipient address, is considered a separate order and may incur separate shipping charges.

You can check the status of your order on the Order Confirmation page within the MY Account section of the online store. For any other inquiries, please contact us at bluedmx@naver.com.

If you request a refund within 30 days of the product being shipped or becoming available for pickup, we will issue a full refund to your original payment method after receiving the returned item. You are responsible for the return shipping cost and any applicable customs duties for the return. 

We aim to process refunds within 14 days after receiving and inspecting the returned item. However, returns for refunds are not permitted under the following specific conditions:

• If the product is opened, contaminated, or damaged and cannot be used.
• If the returned item does not match the item received.
• If a refund request is submitted after the return and refund period has expired.
• If fraudulent activity is suspected or abnormal/suspicious activity is detected on the account.

If the refund is due to a product defect or company error, we will process the refund without charging fees or requiring product return.

For credit card payments, we will cancel the credit card authorization to prevent the charge from being billed. (However, depending on your credit card billing cycle, the charge may still appear on your statement. In such cases, the card issuer will process the refund when the next statement is issued.)

For any other inquiries, please contact us at bluedmx@naver.com .

Points earned from orders will be converted into usable points 20 days after the delivery completion check.

These points are classified as non-usable points for 20 days. Non-usable points are points from orders that do not constitute actual purchases, reserved for situations such as returns or order cancellations.

Available points (Total points - Used points - Unavailable points) can be used immediately when purchasing products.

The minimum redeemable points required for purchase (minimum points required for purchase) is ~. The maximum redeemable points available for purchase (maximum amount redeemable per transaction) is ~.

• When canceling an order or requesting a refund, any points earned from the purchase will also be canceled.
• Upon account termination, accumulated points will be automatically forfeited.
• Accrued funds will expire if no additional accruals occur within three years from the date of the last accrual.